The RN Triage nurse is responsible for coordinating and delivering patient care through assessment, planning, intervention, implementation, and evaluation.

Utilizing critical thinking and provider consultation, they work within their scope of practice to ensure high-quality care.

Key duties include prioritizing and managing unpredictable call volumes, assisting providers, scheduling appointments and referrals, and educating patients about test results and medical conditions.

They must consider cultural, spiritual, and psychosocial factors influencing patient adherence and engagement.

The role involves using clinical knowledge to follow protocols, contacting pharmacies for medication refills, and maintaining familiarity with medications and clinic paperwork.

They participate in professional development, demonstrate nursing leadership, and support team workflow.

Additional responsibilities include triaging calls via phone and electronic messages, responding to patient inquiries, and assisting with scheduling tests and treatments at other facilities.

The role requires independent work, effective communication, strong analytical skills, and the ability to thrive in a dynamic, team-oriented environment.