Role Overview: The Human Services Assistant III serves as the primary contact for clients seeking benefits and services, screening applicants, explaining programs, and assisting with applications.

Key Responsibilities

• Screen clients, conduct interviews, and evaluate eligibility for various programs.
• Assist clients with applications, provide program information, and make referrals.
• Research databases, maintain documentation logs, and coordinate appointments.
• Manage provider programs, conduct assessments for emergency needs, and handle voucher systems.
• Prepare reports, verify expenditures, and reconcile budgets for adult and social service programs.
• Attend administrative hearings, assist in staff training, and support foster care activities like adoption searches and financial reporting.
• Support employment services by helping clients with resumes, resource navigation, and career exploration.
  
  

Qualifications & Skills

• High school diploma with coursework in social sciences or related fields; relevant experience or equivalent training.
• Knowledge of customer service principles, social programs, and community resources.
• Skills in using office equipment, computer software, and conducting effective interviews.
• Abilities to communicate effectively, organize work, establish relationships, and analyze needs.
  
  

Additional Requirements: Strong interpersonal, organizational, and analytical skills, with the capacity to handle sensitive inquiries and perform detailed record-keeping and reporting tasks.