Residential Support Professional

Aura Health
Aura Health

Customer Service · Full-time

Hilbert, WI, USA

Posted on Oct 18, 2026
Role: Adult Residential Support Professional – Dayshift

Location: Grandstone/Eastwood, Appleton, WI

Responsibilities

  • Provide compassionate support, guidance, and encouragement to adults with mental health and substance use challenges.
  • Assist residents with daily living skills, medication management, and basic healthcare needs.
  • Facilitate recovery-focused group activities and educational sessions.
  • Help de-escalate crises using non-restrictive techniques.
  • Transport residents to appointments and community resources.
  • Document progress and maintain confidential records.
  • Promote independence through skill-building and positive role modeling.
  • Assist with household tasks, including light cleaning and grocery shopping.
  • Participate in team meetings and ongoing training.

Qualifications & Skills:

  • High School Diploma or GED required; experience in mental health or human services preferred.
  • College coursework in Social Work, Psychology, or related fields is a plus.
  • Valid driver’s license and reliable transportation preferred.
  • Ability to pass background, caregiver, and medical screenings.

Additional Details: Full-time role with varied shifts, offering benefits such as insurance, paid time off, retirement plan, training, and mileage reimbursement. No travel is expected. Candidates should be compassionate, dependable, and committed to making a positive impact in residents' lives.