Residential Support Professional
Customer Service · Full-time
Hilbert, WI, USA
Posted on Oct 18, 2026
Role: Adult Residential Support Professional – Dayshift
Location: Grandstone/Eastwood, Appleton, WI
Responsibilities
Location: Grandstone/Eastwood, Appleton, WI
Responsibilities
- Provide compassionate support, guidance, and encouragement to adults with mental health and substance use challenges.
- Assist residents with daily living skills, medication management, and basic healthcare needs.
- Facilitate recovery-focused group activities and educational sessions.
- Help de-escalate crises using non-restrictive techniques.
- Transport residents to appointments and community resources.
- Document progress and maintain confidential records.
- Promote independence through skill-building and positive role modeling.
- Assist with household tasks, including light cleaning and grocery shopping.
- Participate in team meetings and ongoing training.
- High School Diploma or GED required; experience in mental health or human services preferred.
- College coursework in Social Work, Psychology, or related fields is a plus.
- Valid driver’s license and reliable transportation preferred.
- Ability to pass background, caregiver, and medical screenings.