Role Overview: The Health Unit Coordinator (HUC) provides essential organizational, receptionist, and clerical support to patient care units and healthcare teams.

Key Responsibilities

• Monitor and order supplies, answer patient call lights, and escalate patient needs to nursing staff.
• Assist with managing electronic health record (EHR) orders and facilitate effective communication with patients, visitors, and staff.
• Support the healthcare team by anticipating needs, responding to requests, and participating in continuous improvement activities.
• Serve as a resource familiar with healthcare resources and uphold good judgment, problem-solving, and interpersonal skills.
  
  

Qualifications & Skills

• High school diploma or equivalent required; post-secondary HUC certification or experience preferred.
• At least one year of medical environment experience desired.
• Knowledge of medical terminology, computer systems, and EHR (preferably EPIC).
• Exceptional customer service, organizational, and interpersonal skills.
• Ability to adapt to unpredictable situations and work flexible hours, including nights, weekends, and holidays.