Role: Provides patient-centered care for ED patients by evaluating clinical appropriateness for the ED to Home program, collaborating with the ED team to facilitate outpatient care, and supporting hospital follow-up appointments and transportation coordination to prevent unnecessary ED visits and hospitalizations.

Responsibilities: Acts as a 24/7 point of contact for ED handoffs, manages scheduling, and supports patients enrolled in care coordination programs across the care continuum.

Qualifications & Skills: Requires nursing education (Associate's, Diploma, or BSN), an active RN license, and 2-3 years of recent Med Surg, ED, or Critical Care experience. Certifications such as BLS are mandatory, with additional certifications (e.g., ACLS, PALS, TNCC) based on unit needs. Must be physically capable of lifting 50 lbs, standing, walking, and performing various physical movements.

Key Duties: Evaluate patients, facilitate outpatient care, support follow-up scheduling, coordinate transportation, and serve as a vital contact within a collaborative environment to improve patient outcomes and community health.