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Principal Engineer

Marigold Health

Software Engineering

United States · Remote

Posted on Saturday, September 30, 2023

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Marigold Health is looking for an engineering leader to oversee our team and vision for architecting, implementing and scaling the platform that powers our virtual mental health and substance use recovery program. Marigold provides a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. Our Principal Engineer will take ownership of our existing codebase as well as the strategy and roadmap for building toward version 3.0 of our product offering. You will collaborate with our product, data science and clinical operations to improve the responsiveness, quality, scalability and reliability of our technology offering. You will lead security for our platform, designing, implementing and maintaining best practice security measures. You’ll contribute technical product vision, write software, identify product improvements, and work with a team of distributed software engineers. The engineering team you lead will be based largely outside the U.S. and you will be expected to work synchronously with them during set times. We are looking for someone who can dive into the details when needed, while also providing highly technical guidance, and leading and motivating other engineers.

About Marigold

Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. We have designed an asynchronous-first treatment program where patients support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower & engage those least likely to interact with current forms of care.

What You'll Do

Technical Leadership: Provide expert technical guidance and leadership to the engineering team, serving as a subject matter expert in the relevant domain.
Architecture and Design: Drive the architecture and design decisions for complex engineering projects, ensuring scalability, reliability, and maintainability.
Technical Strategy: Contribute to the development of the company's technical strategy, aligning it with business goals and market trends.
Technical Expertise: Maintain a deep understanding of the technical aspects of the company's products and services, and provide guidance and support to the team.
Code Review and Quality Assurance: Own the codebase. Conduct thorough code reviews and refactors when necessary to ensure adherence to coding standards, best practices, security, and maintenance of high-quality codebase.
Security: Lead security by analyzing and improving security systems and processes, developing organization-wide best practices and standards, and mitigating and reporting possible threats or software issues.
Performance Monitoring: Establish metrics and performance indicators to assess the effectiveness and efficiency of the engineering team, identifying areas for improvement.
Performance Optimization: Identify and optimize performance bottlenecks in software systems, ensuring optimal performance and scalability.
Documentation: Create and maintain technical documentation, including design specifications, system architecture diagrams, and API documentation.
Process Improvement: Identify opportunities for process optimization, implement best practices, and continuously improve engineering workflows and methodologies.

Reporting, Schedule and Location

This is a U.S. based, fully remote, full-time role reporting to our Chief of Staff, Product. Most team members work virtually from home and are located on the east coast and internationally. You can work remotely anywhere in the US. If you prefer in-person work for any portion of the week, we currently have offices in Delaware and Massachusetts. Although you should expect to be available during most east coast hours, this role will also require regular synchronous collaboration with India-based members of the engineering team, on India Standard Time. For example, if you are located on the east coast, you may design your working hours to have meetings with the engineering team starting at 7am ET (4:30pm IST) some days, while finishing earlier in the afternoon.

Your Skills

4 - 9 years of engineering experience in industry, with at least 2 years in a lead role managing others’ work output and at least 1 year of healthcare tech experience. Stronger healthcare experience paired with fewer years of overall experience will be strongly considered.
Strong understanding of U.S. healthcare regulations as they relate to building software, including HIPAA and HITRUST
Experience with and interest in managing a remote team of software engineers across multiple time zones
Curiosity about and demonstrated ability to learn new technologies and become an authority on them
Demonstrated track record of designing and developing systems for scale, performance, security, and availability
Ability to decompose complex business problems and collaborate with others in solving them
Strong analytical skills leading to demonstrated expertise in problem-solving, technical innovation and decision-making
High standards for DevOps, code quality, performance and utilization
Ability to think broadly and strategically coupled with the desire to directly manage projects and tasks
Strong risk assessment and time estimation skills, including an ability to prioritize and delegate work efficiently
Strong communication skills, including the ability to convey complex technical concepts to non-technical colleagues in an understandable and accessible way
Strong technical documentation skills

Preferred Teck Stack Experience

Solid understanding of:
SDLC (integrating security testing and other activities into an existing development process)
Mobile development in React native, its core libraries, native mobile
Web development with React, Typescript
Server development in Node.js, Express, Feathers, Postgres
Common Vendors: Twillio, Pubnub, NewRelic, Sentry, Docker, Aptible(our compute partner)
Requirements and process of a compliance audit

Nice-to-have:

Experience building production ready products that have gone through HIPAA, HITRUST, NIST certification (strongly preferred)
Startup ex-founder / CTO
Experience at a mid-stage startup

Who You Are:

Motivated by our mission to give every single patient with a mental health condition a unique voice
Excited by and curious about new technologies and tools
Professional and patient when interacting with internal and external stakeholders
Proactive in self-directing your work to areas of high impact
Methodical and organized within an unstructured environment
Prompt, responsive, curious and communicative, especially about new things

Why You'll Love This Role:

Ability to leverage your technical skills to support an overlooked population
Direct involvement with saving lives by deploying a first-of-its-kind treatment model
Scalable impact as we grow nationally, using technology to expand our reach
Contribute to and gain expertise from a diverse, interdisciplinary team that includes clinicians, data scientists, and peer workers

Interview Process:

After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 15-30 minute phone call with one of our teammates to get to know you.

If we jointly decide to move forward, you can plan to (virtually) attend a 45 video interview with a member of our Product Team. Next there will be a deeper technical conversation with our Founder and Chief Product Officer. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs.

If you complete interviews, we will provide a decision or clear next step within five business days.

We are ready to hire as soon as we find the right candidate. We can’t wait to meet you!

More about Marigold Health:

Marigold Health is an early-stage, rapidly growing startup providing services for a range of community based mental health and substance use treatment providers as well as national health insurers. We collaborate with eminent investigators at Brown University and Johns Hopkins and have been publicly recognized by the National Institute on Drug Abuse (NIDA) and the American Psychiatric Association.

Our program is a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. On the backend, proprietary natural language processing tools scale our peer workforce by augmenting group moderation, automating patient outreach, and sending sentiment-based “alerts” to coordinate care with other providers. Following strong results from our first clinical studies, we are entering a period of rapid growth, and expect to expand from 2 states today to 12 by this time next year.

Our core values are authenticity, candor, and ambition. Inclusion is at the core of what we do. We’re working to bring care to the most underserved and stigmatized patients. We actively welcome applicants from a wealth of different backgrounds (including but not limited to race, gender, educational background, and sexual orientation). We must have diversity on our team and in our mindsets to be successful in moving the needle on the deeply entrenched and systematic challenges we face.