Lead Engineer
Marigold Health
Sales & Business Development
United States · Remote
Posted on Sep 9, 2024
Marigold Health is looking for an engineering leader to oversee our team and codebase as we scale the newly launched Version 3.0 of our product offering, which powers our virtual mental health and substance use recovery program. Marigold provides a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. You will collaborate with our product, data science and clinical operations to improve the responsiveness, quality, scalability and reliability of our technology offering. You will lead security for our platform, designing, implementing and maintaining best practice security measures. You’ll contribute technical product vision, write software, identify product improvements, and work with a team of distributed software engineers. You will be accountable for the engineering team’s estimations, sprints, and project delivery. The team you lead will be based largely outside the U.S. and you will be expected to work synchronously with them during set times. We are looking for someone who can dive into the details when needed, while also providing highly technical guidance, and leading and motivating other engineers to meet delivery goals.
About Marigold
Marigold Health exists to give every person with a mental health or substance use condition a place to feel heard. We have designed an asynchronous-first treatment program where patients support each other. We believe peers, individuals in recovery themselves who have received training to support others, can empower & engage those least likely to interact with current forms of care.
What You'll Do
- Technical Leadership: Provide expert guidance in backend (TypeScript, Node.js), frontend web (Next.js, React), frontend mobile (Expo, React Native), and core infrastructure tools (tRPC, Mono Repo, CI/CD pipelines, Docker, APM).
- Architecture and Design: Lead architectural and design decisions to ensure scalable, reliable, and maintainable systems.
- Code Quality and Review: Own the codebase; conduct code reviews and implement refactors to uphold high standards in coding, security, and best practices.
- Security and Compliance: Establish security standards across the codebase, ensuring compliance with healthcare regulations (e.g., HIPAA, NIST) and mitigating potential vulnerabilities.
- Risk Management: Proactively identify project risks, monitor progress, and implement mitigation strategies to meet timelines and ensure project quality.
- Process Improvement: Identify and implement opportunities to optimize engineering workflows, enhance efficiency, and support team growth.
- Agile Implementation: Design and implement Agile-based practices for development, testing, and deployment, ensuring smooth and efficient sprint execution.
- Quality Assurance and Testing: Develop and enforce QA and automated testing strategies to ensure product reliability and reduce bugs in production.
- Project Delivery: Oversee and manage project timelines, resource allocation, and budgets to ensure projects are delivered on time and meet quality benchmarks.
- User-Centric Development: Prioritize user experience in technical decisions, especially within the healthcare context, and ensure accessible, inclusive features.
- Cross-Functional Collaboration: Work closely with product, design, and other teams to align goals, communicate technical needs, and facilitate effective collaboration.
- Team Development: Recruit, mentor, and build high-performing engineering teams, fostering an environment of continuous learning, innovation, and collaboration.
- Documentation: Maintain clear, detailed technical documentation, including system architecture, design specifications, and API references for future scalability and knowledge sharing.
Your Skills
- Experience:
- 4-9 years in software engineering, with at least 2 years in a lead role managing team output.
- Minimum 1 year in healthcare technology preferred; deeper healthcare experience may offset fewer years of total experience.
- Proven ability to manage and support remote engineering teams across multiple time zones.
- Technical Skills & Expertise:
- Backend Technologies: Expertise in TypeScript, Node.js, and infrastructure tools like tRPC and Docker.
- Frontend Web: Proficiency in Next.js, React.
- Frontend Mobile: Experience with Expo and React Native, with an understanding of UX principles.
- Development Environment: Experience with MonoRepo setups, CI/CD pipelines, and familiarity with key vendors (e.g., Twilio, PubNub, New Relic, Sentry, Aptible).
- Security & Compliance: Experience with security and regulatory compliance frameworks in healthcare (SOC2, NIST) is a plus.
- Systems Design: Demonstrated ability to design and develop systems for scale, performance, security, and availability.
- Leadership & Team Development: Skilled in hiring, mentoring, and leading high-performing engineering teams, fostering a collaborative and productive remote work environment.
- Performance Management: Ability to set and implement KPIs for team performance, engineering efficiency, and operational success.
- Problem Solving & Analytical Skills: Strong analytical and problem-solving capabilities with a track record of technical innovation and data-driven decision-making.
- Complex Problem Decomposition: Able to break down complex business problems and work collaboratively to develop effective solutions.
- Operational Excellence: High standards for code quality, DevOps practices, performance optimization, and resource utilization.
- Risk Assessment & Prioritization: Experience in risk assessment, time estimation, and prioritizing and delegating work effectively.
- Cross-Functional Collaboration: Strong communication skills to explain complex technical concepts to non-technical stakeholders, facilitating alignment across departments (product, design, UX/UI).
- Project Alignment: Proven experience driving collaboration and alignment on cross-functional projects.
- Documentation: Proficient in creating and maintaining clear technical documentation, including design specifications, system architecture, and API documentation.
Preferred Tech Stack:
- SDLC (integrating security testing and other activities into an existing development process)
- Mobile development in React native, its core libraries, native mobile
- Web development with React, Typescript
- Server development in Node.js, Express, Feathers, Postgres
- Common Vendors: Twillio, Pubnub, New Relic, Sentry, Docker, Aptible (our compute partner)
- Requirements and process of a compliance audit
Nice-to-have:
- Experience building production ready products that have gone through HIPAA, HITRUST, NIST certification (strongly preferred)
- Startup ex-founder / CTO
- Experience at a mid-stage startup
Who You Are:
- Motivated by our mission to give every single patient with a mental health condition a unique voice
- Excited by and curious about new technologies and tools
- Professional and patient when interacting with internal and external stakeholders
- Proactive in self-directing your work to areas of high impact
- Methodical and organized within an unstructured environment
- Prompt, responsive, curious and communicative, especially about new things
Why You'll Love This Role:
- Ability to leverage your technical skills to support an overlooked population
- Direct involvement with saving lives by deploying a first-of-its-kind treatment model
- Scalable impact as we grow nationally, using technology to expand our reach
- Contribute to and gain expertise from a diverse, interdisciplinary team that includes clinicians, data scientists, and peer workers
Reporting, Schedule and Location:
- This is a U.S. based, fully remote, full-time role reporting to our Co-Founder and Chief Product Officer. Most team members work virtually from home and are located on the east coast and internationally. You can work remotely anywhere in the US. If you prefer in-person work for any portion of the week, we currently have offices in Delaware and Massachusetts. Although you should expect to be available during most east coast hours, this role will also require regular synchronous collaboration with India-based members of the engineering team, on India Standard Time. For example, if you are located on the east coast, you may design your working hours to have meetings with the engineering team starting at 7am ET (4:30pm IST) some days, while finishing earlier in the afternoon.
Compensation, Benefits and Culture
- The base salary range for this role is $175 - 190K, depending on experience. In addition, as part of our founding team, this role will include significant equity.
- Comprehensive healthcare coverage, including fully covered premiums for individuals (with the option to cover dependents for a cost) and a dedicated mental health benefit
- 4 weeks of PTO
- Computer and equipment provided
- Company travel budget and professional development budget as needed
Interview Process:
After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 15-30 minute phone call with one of our teammates to get to know you.
If we jointly decide to move forward, you can plan to (virtually) attend a 45-minute video interview with a member of our Product Team. Next there will be a deeper technical conversation with our Founder and Chief Product Officer. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs.
If you complete interviews, we will provide a decision or clear next step within five business days.
We are ready to hire as soon as we find the right candidate. We can’t wait to meet you!
More About Our Company:
Our mission at Marigold Health is to give every person with a mental health or substance use condition a place to feel heard. To do this, we have built an anonymous social network app that provides a combination of 1-1 coaching and 24/7 anonymous chat support groups accessed over phone, SMS, and app/web. On the backend, proprietary natural language
processing tools scale our peer workforce by augmenting group moderation, automating patient outreach, and sending sentiment-based “” to coordinate care with other providers. The app is staffed by peers, who are people who have “lived experience” similar to our members and who can empower members to stick with their recovery goals.
Our core values are authenticity, candor and ambition. Inclusion is at the core of what we do. We are building a team of technically curious individuals who are motivated by the idea of making real impact on our members’ lives. We strive to make our development process user-centric, from ideation and design, all the way through delivering to production. We intentionally cultivate a spirit of positive and authentic collaboration, which means we both celebrate our successes as well as learn from our mistakes. We take pride in shipping good code, and try to have a bit of fun along the way.
Marigold Health is an equal opportunity employer.
Questions? Email ravi [at] marigoldhealth.com for more info.