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Director of Operations (Two Keys Property Mgmt)



Atlanta, GA, USA
Posted on Thursday, March 21, 2024
At PadSplit we are on a mission to help solve the affordable housing crisis one room at a time while leveraging housing as a vehicle for financial empowerment. Our principles are Care, Show it, Prove it, and we’ve been proving it through our actions for the last six years.
To date, PadSplit’s rent-by-the-room marketplace has provided safe, clean, affordable housing to over 25,000 people. We serve the workers that serve our communities every day with a solution that brings together renters in need of housing with real estate owners looking for increased revenues and cities looking for improved economic and environmental outcomes.
We are on a mission to change the world – one room at a time. Join us!
Learn more about PadSplit here
As a Director of Operations for Two Keys, you are a detail-oriented, hard-working, problem solver with an optimistic attitude, that can easily (and happily) wear many hats. You can uphold our company’s principles and values while adding to our unique culture. As a member of our Two Keys Team, you will broadly be responsible for providing property management services to a portfolio of over 300 homes.

You Will:

  • Responsible for overseeing and routing internal and third-party maintenance resources to customers.
  • Maintain Maintenance Board.
  • Responsible for Eviction Management.
  • Responsible for overseeing and routing room turn, inspection, and quality control resources to manage properties.
  • Understand administrative processes and how those tasks impact the provision of property management services.
  • Ensure that property management activities are properly documented and submitted for billing complete and timely.
  • Control operational aspects in all areas of responsibility to include performance and effectiveness – including relevant KPI and Metrics performance.
  • Manage relationships professionally and courteously with key business partners including internal and external stakeholders, and other operational affiliations.

Safety & Compliance:

  • Ensure managed houses are up to PadSplit and Two Keys brand standards.

You Have:

  • 5+ years of experience handling full operations in property management
  • 2+ years of experience of leadership.
  • Able to identify and solve problems promptly and create solutions independently.
  • Familiarity with a variety of best-in-class property management concepts, practices, and procedures is also desirable.
  • Ability to effectively manage labor to productivity standards.
  • Excellent communication skills in both written and verbal.
  • Six Sigma/lean experience preferably in a property management environment is a plus
Job Type - Full-time
Benefits & Perks - US-Based Employees
Competitive compensation package + Equity
Flexible Paid Time Off
Work with a smart, diverse, mission-driven team
Comprehensive medical, dental & vision insurance
401(k) plan
Parental leave
Make the world a better place
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
PadSplit is proud to be an equal opportunity workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you have a disability or special need that requires accommodation, please let us know by emailing peopleops@padsplit.com